WHERE DO YOU SHIP?
We currently ship in the U.S.
HOW LONG DOES IT TAKE TO SHIP MY ORDER?
Once you’ve placed your order, it usually takes less than two business days to process for delivery. Then, once shipped, it’s in the trusty hands of USPS, UPS, FEDEX or Amazon, depending on your selected shipping option.
HOW CAN I TRACK MY PACKAGE?
MY ORDER HAS NOT ARRIVED YET. WHAT DO I DO?
Sometimes orders of multiple items are split into 2 or more parcels by the carrier, if one or more of your parcels haven’t arrived 48 hours after the expected date, please contact us at firstname.lastname@example.org with your Order # and we will get our team on this immediately.
WHAT IF I’M NOT HOME?
Our deliveries don’t require a signature (before opening), so unless you specify otherwise at checkout, the carrier will should still be able to leave your package at your door.
DO YOU OFFER FASTER SHIPPING?
We are able to serve most of the U.S. in 3-5 business days from our network of warehouses. You may select “Expedited” or “Next day” delivery at checkout, but price and availability will vary depending of your location.
DO YOU OFFER FREE SHIPPING FOR BUSINESS BUYERS?
Yes! You can order Palmini for your business through our website and still receive free shipping, however if you are ordering a large quantity, if you need your Palmini on a specific date (for an event, for example) or want to set up a recurring purchase, contact us directly at email@example.com and we will do our best to make your dreams come true.
DO YOU SHIP INTERNATIONALLY?
Yes! Besides international sales through Amazon, we have a network of international distributors, consult firstname.lastname@example.org for more information.